What Our Customers Have to Say

For over 5 years we have worked with CEI. Our system is fast, efficient and serves more than all our basic needs. Years after we got our system, our sales rep is still immediately on the spot with any questions we have or help we may need. Service and technical support always have an extremely fast response time. Thanks to CEI, it is a relief to know we never have to worry about being down when it comes to our printing and copying needs.

Perfect service – CEI takes excellent care of our copier, printer and fax business needs. We have remained a loyal CEI customer for 16 years because of this. We are very grateful that a talented technician arrives promptly each time we call for repairs or service. We can confidently recommend CEI as a solid and reliable service provider, and expert in their field.

The Carolina Mudcats have worked with CEI for over twenty years; obviously we have had a great experience with this company. We could not be happier with CEI. The professionalism of everyone that works there is top notch. From the Ownership of the company, the Business Development staff, and Maintenance team, they are extremely friendly, knowledgeable, and always asking what is best for our office needs. The Carolina Mudcats value, and trust in CEI’s expertise, and appreciate the comfortable relationship, they are always quick to respond to our changing needs.

“CEI is a wonderful and professional company with the utmost attention to customer service and care. I had the pleasure of touring the facility and I was so impressed by their operations. I recommend any business or organization to use them for digital office needs!”

“We absolutely love our new Konica Minolta Copiers and the excellent service we received from CEI and especially our Sales Rep, Tom Snow. They went above and beyond to provide onsite support during the delivery and setup and training of our staff. The new badge swipe option is such a great time saver. We could not be more pleased dealing with Tom and the folks at CEI who put in the time to understand our needs, match us with the right equipment and deliver on their promises. Great Company!”

“Looking for a printer for your business? HANDS DOWN best customer service out there! I always have a point of contact at CEI and as a result, I am taken care of immediately ever time. Call me if you need a referral because I am never at loss when it comes to my printer.”

“My company, Micro Epsilon, has worked with CEI for over 11 years, and I personally have been working with Yolanda Hawkins for about six years. I always receive impeccable customer service from Yolanda and every person that I interact with at CEI. It is so simple to re-order supplies and to schedule service. Service response times are normally within one business day, and CEI always tries to accommodate any emergency requests. If I have a copier question or issue, I always call CEI!”

“Strategic Systems – A Division of CEI has helped my business for the past 3 years with IT support when we needed it most. They are thorough, professional, and always there 24/7 to provide stability, security, and reliability to meet our technical needs. We are truly comfortable knowing we have Strategic on our side to protect and monitor our business operations.” Ryan, Raleigh N.C

“This is a great company to work with! Awesome people who provide a valuable service. Highly recommended for managed print services.”

“CEI’s Strategic Systems – A Division of CEI came onboard to rework our entire IT infrastructure.  We’ve been completely impressed with their extensive knowledge, expertise, professionalism, and passion for improving and rebuilding our information systems infrastructure. Strategic’ s technical support staff assisted us in upgrading our phone system, moving our data backup to the cloud for disaster recovery  and provided 24/7 help desk support for our user community and our servers, all within a HIPAA Compliant framework.”– Ryan Couch, NC Dental Society