CEI understands that your copiers and printers need to run with as few hiccups as possible to enable your business to maintain its success. A jammed printer or malfunctioning copier can stop work for an entire day, if not longer, and CEI strives to make this as remote a possibility as possible by providing a number of maintenance options. For that reason, we also offer Call Center and Help Desk Support in the Raleigh area on top of our Raleigh Printer & Copier Maintenance Program. We believe that this offering allows us to provide multiple different avenues of service to our clients, and gives them the opportunity to have their problems solved by a certified Raleigh printer and copier maintenance technician without the necessity of an in-office visit.

Reasons to Use Call Center Support for your Raleigh Business

  • Utilizing GoToMeeting, our Help Desk can remotely diagnose your printer or copier issue.
  • Allows CEI to provide printer and copier maintenance without dispatching a technician.
  • Maintains your productivity by minimizing printer and copier down-time.

Contact CEI for Your Raleigh Printer Help Desk Needs

If you believe that your printer maintenance plan in Raleigh could be improved by access to an expertly-staffed help desk, CEI has you covered. We have served the Raleigh area for over 60 years and we understand how crucial it is for you and your business that your printers and copiers get put back online as fast as possible. Sometimes this means that it is more convenient to have one of our certified printer and copier experts use GoToMeeting to discuss your maintenance issue and solve the problem remotely. This saves you time and enables us to provide you with superior product maintenance and support, minimizing your down time.

CEI provides Call Center Help Desk Services to the Raleigh, Cary, Durham, Apex, Chapel-Hill, Garner, Holly Springs, Wake Forest, Clayton, and Smithfield areas.

If you would like to learn more about our Help Desk and Call Center services, call us at 919-781-8885 or fill out the form below!