Copier and Printer Maintenance
CEI knows that the most critical piece to any company’s success and productivity is service, period. Our organization and its infrastructure are designed and built around this philosophy; our goal and dedication is to let your team focus on your business and its success and relax knowing that your systems and solutions will be ready when you need them. We model our Raleigh copier and printer maintenance program around our clients to make sure that you get high-quality maintenance when you need it, and with our quick average response times and high first call fix rate, you can be certain that your business will not remain offline for long while your printers or copiers are fixed.
Advantages of CEI’s Copier and Printer Maintenance
- CEI’s average response time is less than 2.5 hours
- Average tenure for a CEI service department team member is 11.5 years
- Average tenure for CEI service department supervisor is 21.3 years
- National average service response time is 4 to 6 hours, often next business day
- First call fix rate (meaning we fix the issue the first time we are called) – 85%
- Ability to tailor maintenance contracts to your organization’s needs
- Cost per copy contracts allow you to pay ONLY for what copies or prints you run
- Automatic meter readings
- Help desk support
Contact CEI for your Copier and Printer Maintenance Needs
If your company needs a maintenance program that works with you and provides quick and effective service, contact CEI. Our maintenance program is designed around our customers, and we take pride in the fact that between our service offerings and our devoted and long-service staff, we provide the best copier and printer maintenance service in the Triangle.
CEI offers Commercial Printer and Copier Maintenance Services to the Raleigh, Cary, Durham, Apex, Chapel-Hill, Garner, Holly Springs, Wake Forest, Clayton, and Smithfield areas.
If you want to upgrade your copier and printer maintenance program or are interested in learning more from one of our friendly, educated, and polite sales people, contact us online or call us at 919-781-8885 today!