CEI knows that the most critical piece to any company’s success and productivity is service, period. Our organization and its infrastructure are designed and built around this philosophy.
Copier & Printer Maintenance
We model our copier and printer maintenance program around our clients to ensure that you get high-quality maintenance when needed. With our quick average response times and high first-call fix rate, you can be confident that your business will not remain offline for a long while your printers or copiers are being fixed.
Document Management
With our long history of document management, CEI knows how complicated it can be to determine the exact software and solutions for your company. We integrate highly-flexible document management software into a customized solution for your organization to guarantee your business needs are met.
Copier & Printer Leasing
CEI has been Raleigh’s number one office equipment vendor for over 60 years. In our industry, technological change can come rapidly, meaning that equipment purchased even two years ago may not be top of the line anymore. If you want your company to access the most up-to-date business printing technologies, then CEI’s printer and copier leasing in Raleigh is for you.
Call Center Support
A malfunctioning copier or jammed printer can stop work for an entire day, if not longer. That’s why we provide a number of maintenance options, including call center and help desk support and our printer & copier maintenance program.
Managed IT
Maintaining IT systems with an in-house IT staff can be costly and inefficient. The training, management, and services required of an in-house team can be prohibitively expensive and complicated. It’s critical that these services are available to your company when you need them, so consider turning over your daily managed IT service needs to Strategic Systems – A Division of CEI.
Outsourced IT
When you outsource your IT needs to Strategic Systems – A Division of CEI, you can feel confident that you’re getting a team of experienced, dedicated IT professionals who are working on your behalf. As your trusted advisor, we provide customized IT support for your business needs.
Backup and Disaster Recovery
Our backup and disaster recovery solutions protect your data, application, and IT infrastructure from downtime. Datto, our backup and disaster recovery-as-a-service cloud platform solution, was built from the ground up with business continuity in mind. It takes less than 5 minutes to set up using our detect-and-protect technology, allowing you to abandon expensive backup and disaster recovery software, deduplication hardware, applications plug-ins, and cloud backup services.
Cloud Solutions
With cloud computing solutions from Strategic Systems – A Division of CEI, your technology, software, and applications are hosted by our team of experts. This eliminates unnecessary cost, saving you money and letting you focus on your business. Our cloud solutions experts allow you to harness the power of your office intranet and internet to increase efficiency, enhance communication, inspire collaboration, and simplify teamwork.
Network Security
At Strategic Systems – A Division of CEI, every one of our managed network security customers have unique challenges that they face every single day. Utilizing the power of WatchGuard managed network security to solve challenges for our customers by understanding their managed network security needs and continuing to deliver scalable and innovative network security solutions.
IT Consulting
At Strategic Systems – A Division of CEI, we know technology consulting and how to put it to work for your business. Our team of engineers and IT consultants are ready to guide you with all your technology decisions and IT consulting projects. After serving the Raleigh area for over 25 years, you can rest assured knowing you’re getting the best IT project consulting available. As your organization evolves to stay relevant in the changing business world, it will need to modify and adopt new IT technologies to support it. When your organization needs IT consulting and project management engineers, look no further than Strategic Systems – A Division of CEI.
IT Helpdesk Services
Since 1992, Strategic Systems – A Division of CEI has helped businesses in the Raleigh area reduce costs and save time with 24/7 IT helpdesk services. Whether your point of sale system is freezing up, your CRM is crashing, or you need more collaborative software, we have a solution for you.
