Supplemental IT Support Services

A Cost-Effective Solution to Solving IT Challenges

Aside from your staff, your technology and data are your two most valuable resources, and as your business grows, you realize that it’s rapidly outgrowing your current IT infrastructure. Your IT staff are overextended as it is, putting out fires and managing day-to-day operations as best they can. 

You need: 

• A scalable IT infrastructure that allows you to add new features, additional users, and maintain updates and upgrades. 
• Updated security solutions and additional monitoring to ensure your network and data are safe.
• After-hours support so you and your team can access what you need even after 5:00 P.M.
• A roadmap in place for large scale projects, including migrating data to a cloud-based software platform or deploying new servers. 
• Experienced professionals who can step up when a full-time IT employee is on vacation or when you’re short-staffed.

The problem is, your dedicated IT team simply doesn’t have the bandwidth for everything you need and want to do, and if you lose a member of the team, you’re going to be even further behind. 

Supplemental IT Support Fills in the Gaps

You don’t need more full-time staff – not only is that a drain on your budget, it’s not always necessary. Your business may not need an extra 40 hours a week of dedicated IT support to cover a project, fix a problem after hours, provide security monitoring, or to assist with a software rollout. 

That’s where supplemental IT support from Strategic Systems – A Division of CEI comes in. With our Network Operations Center, we offer comprehensive IT and technology solutions so we can provide you with the exact solutions you need, when you need them most.

Why Choose UsI for Supplemental IT?

For over 25 years, businesses and organizations around Raleigh have trusted their integrated technology to our experienced team. We’re dedicated to providing the best solutions for each customer, and because we know every business is different, you’ll get customized, personalized service. Because we have built strategic partnerships with Microsoft, Cisco, WatchGuard, and Datto, we are able to provide innovative solutions and state-of-the art services to best meet your organization’s IT needs, including security, cloud-computing, data backup, and communications. 

Get the Level of IT Support You Need

Our supplemental IT services are ideal for businesses and organizations that currently have a dedicated IT staff in place, but need additional support in certain areas – whether that’s shouldering daily operations while the team implements a large scale roll out or offering after-hours support. 

For businesses that don’t have an IT team and are not in a place to hire a full-time professional, we also offer fully managed IT services. Outsourcing your IT to Strategic Systems – A Division of CEI is a great way to save money, prepare to scale, and get the exact level of service you need.

Contact Your Supplemental IT Service Provider CEI

Filling in the gaps of your IT department allows you to grow, keep your data secure, and maintain smooth operations and communications – all of which are essential to a business.  Strategic Systems – A Division of CEI can provide companies in the Raleigh – Durham area with the Supplemental IT services they need to get ahead in business without having to hire additional staff. From 24/7 monitoring to Backup and Antivirus Management to Asset Reporting, we will make sure that your IT environment is safe and secure. Strategic Systems – A Division of CEI proudly offers Managed IT Services to the Raleigh, Apex, Cary, Chapel-Hill, Clayton, Durham, Garner, Greensboro, Holly Springs, Knightdale, Morrisville, Sanford, Smithfield, and Wake Forest.

Call our IT department directly (919) 783-1410 or complete the form below to learn why you need our supplemental it services!