Since 1988, Konica Minolta has recognized excellence among their dealers with the Pro-Tech Service Award. This award is given to Konica Minolta dealers who have shown exceptional commitment to customer support and satisfaction. CEI is proud to announce that we have earned the Konica Minolta Pro-Tech Service Award for the 23rd year in a row!
To receive this award, dealers must provide service and customer support that aligns with Konica Minolta standards. Recipients of this award are evaluated on several aspects of business, including:
- Excellent customer service and satisfaction
- The highest levels of technical expertise for Konica Minolta products
- Maintenance programs that ensure maximum uptime
- Service dispatch and response times that are faster than industry average
- Extensive training programs for technicians to ensure outstanding service
- Inventory control systems that provide immediate access to replacement parts and components
Blake Alford, CEI’s president adds, “CEI knows that the most critical piece to any company’s success and productivity is service, period. Our organization and its infrastructure are designed and built around this philosophy; our goal and dedication is to let your team focus on your business and its success and relax knowing that your systems and solutions will be ready when you need them.”
The Konica Minolta Pro-Tech Service Award is a prestigious award given to only 110 Konica Minolta dealers each year. At CEI, we are dedicated to providing the best in printer and copier solutions and we are thrilled to receive this recognition for our commitment to excellence. We look forward to the awards ceremony held at the annual Konica Minolta Dealer Conference and Product Expo later this year.
CEI has been providing innovative technology and copier, printer, and multi-function device service in the greater Triangle and surrounding areas for over 60 years. The Pro-Tech award gives you peace of mind knowing CEI has the skills, training, and dedication to keep your equipment operating smoothly. That’s an important factor when you’re choosing a technology partner.
Our mission is making your organization’s document workflow seamless. Our expertise in copier systems, printers, managed network services, multi-function devices, and printer fleet management lets you concentrate on your business while we handle the backend workflow.
CEI, Your Konica Minolta Pro-Tech Service Providers in Raleigh
If you are looking for the best printers, copiers, and service in Raleigh and the Triangle area, contact CEI today! Call us at 919-944-7228 or fill out our online form to speak with a member of our award-winning staff.