Managed IT Services in Sanford

Complete Monitoring and Support

• Certified Help Desk Available 24/7
• 8-5 or 24/7 Monitoring for Your Computers, Network, and Servers
• Maintaining and Updating Microsoft and Third-Party Software and Apps
• Backup Management
• Network Connectivity Support
• Critical Services Monitoring
• Malware and Virus Removal
• Custom Monitor Development

IT Administration

• Hosted Email Administration
• Wi-Fi Client Setup
• ISP Vendor Management
• Network Operations Center (NOC)

Convenient Client Communication

• Defined Service Agreements
• Flexible Alert Notification Options
• Ticket Tracking Portal
• Asset Reporting
• Monthly Summary Reporting

Data Backup & Disaster Recovery in Sanford 

Your data and information are essential to your business. A power outage or server crash can lead to hours of lost work and lost productivity, while a more serious issue like a data breach or natural disaster can wipe out every document, file, and app. 

Fortunately, we make sure you don’t lose your work, files, or data with our backup and disaster recovery. This software securely backs up all of your business’ information on a continued basis, keeping it both locally accessible and in cloud-format. We can recover your data in a short amount of time, having you back up and running barely missing a beat. 

Cloud Computing

Many of our managed IT solutions are cloud-based apps and software which helps us connect your organization with efficient, affordable internet and intranet-based solutions that you can access almost anywhere. Share documents, manage projects, and integrate with commonly used applications, so you can minimize stress and stay connected easily. 

Benefits of Cloud Computing

• Scales with your business growth so there’s no need to restructure your IT infrastructure;
• Customizable to your business;
• Access your work from your tablet, laptop, or smartphone;
• Save money by not having to purchase licenses every year or expand subscriptions; 
• Compliance with HIPAA, Payment Card Industry Standards, and Sarbanes-Oxley.

Network Security and Network Design

Think of your network as the circulatory system of your organization with communication lines, business applications, and data traveling internally and sending information out externally. When your network isn’t robust enough to support your organization, you end up dealing with outages, server crashes, and other problems, which lead to productivity loss and added stress. 

As part of our managed IT services, we can work with you to map out a network design that will be catered to your organization, including scalable structured cabling that streamlines your network, the appropriate amount of servers to support requests and data transfers, and security features that protect your network from external threats. 

We also use WatchGuard managed network security to provide your organization with protection against cyberattacks that could compromise your network and put your confidential information in the hands of hackers. Features of WatchGuard include:  

• Centralized management
• Firewall/VPN
• Security subscription services
• Security policy development and management
• Security vulnerability scans
• Patch management
• 24/7 network monitoring
• 24/7 security alerts
• Compliance assessment
• Telecommunications monitoring and management

Business Communication Tools

Today’s business communication tools make it possible for SMBs in Sanford to compete with much larger enterprises. We will connect you with applications and software that allow you to communicate, collaborate, and connect with your team and your clients efficiently and easily. Whether you want to turn any internet-connected device into a fully-functional business phone, complete with video conferencing, file collaboration, and even call routing, or collaborate with your team on documents and send emails easily from your phone, we can help you choose the right options for your business. 

Hardware Management and Installation

Business communication tools, networks, and cloud computing all have one thing in common – they all need hardware to support it. If outdated, mismatched phones, laptops, and peripherals are causing problems in your business, we will work with you to determine the right hardware that meets your business and your budget. 

Printers and Copiers for Your Office

From space-saving desktop printers that are ideal for small offices to production printers that are designed for enterprise-level printing, we have a wide selection of printers and copiers for your organization available for both lease and purchase.