IT services are critical to your company’s success,  an in-house IT department may not always be the best option. Still, it’s important to keep your data secure and stay on top of technological changes so you can keep up with the competition. If in-house IT team is not practical, consider contacting Strategic Systems – A Division of CEI for managed IT services for your Raleigh business. Our services include: 

Managed IT Services in Raleigh

• A fully staffed & certified help desk, available 24/7
• 8×5 & 24/7/365 computer, network, and server monitoring

• Network Operations Center – NOC
• Defined service level agreements
• Flexible alert notification options
• Support ticket tracking portal
• Backup management
• Microsoft and 3rd party vulnerability patching
• Antivirus management
• Spyware, malware, and critical services monitoring
• Asset and monthly summary reporting
• Proven methodology and dedicated resources

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Raleigh Backup & Disaster Recovery

Strategic Systems – A Division of CEI’ backup and disaster recovery services defend your business from power outages, server crashes, and viruses. We protect our Raleigh clients with Datto, a backup and disaster recovery-as-a-service cloud platform built with business continuity in mind. We know how expensive downtime can be to a business. With Datto and Strategic Systems, downtime won’t be a worry anymore.

The backup process starts by one of our experts creating a fully deduplicated mirror of your business locally and in the cloud. This allows you to easily access and recover files, folders, applications, and servers with just one click. With our detect-and-protect technology, this quick set up allows you to abandon expensive backup and disaster recovery software, deduplication hardware, applications, plug-ins, and cloud backup services.

A crucial part of our managed IT services in Raleigh, our disaster and recovery systems allow you to access your data if disaster strikes, giving you peace of mind and limited downtime.

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Network Security Managed IT Services

Managing your network security is a necessary but daunting task and even the most stable systems can develop issues. At Strategic Systems – A Division of CEI, we work to prevent these problems, and solve them when they arise. Using the power of WatchGuard managed network security, we give you scalable, innovative network security solutions.

Some of the features of our network security managed IT services include:

  • Centralized management
  • Firewall/VPN
  • Security subscription services
  • Security policy development and management
  • Security vulnerability scans
  • Remote help desk support
  • Backup and recovery
  • Patch management
  • 24/7 network monitoring
  • 24/7 security alerts
  • Compliance assessment
  • Telecommunications monitoring and management

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VOIP Solutions

We are proud to offer VOIP (voice over internet protocol) solutions to Raleigh small businesses. VOIP solutions allow your small-midsize business to compete against bigger companies in Raleigh and beyond. Strategic Systems – A Division of CEI’ VOIP systems are cost-effective and include call control, instant messaging, unified messaging, and conferencing capabilities.

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IT Consulting Services in Raleigh

At Strategic Systems – A Division of CEI, we have been providing IT consulting and solutions to the Raleigh-Durham area for over 25 years. In that time, we have learned how to identify and implement the best solutions for businesses of all types.

We know that staying relevant in the constantly changing tech world requires being flexible and adaptive. Let Strategic Systems – A Division of CEI guide you when it comes to making decisions about your technology.

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Cloud Computing in Raleigh

Our cloud solutions are an integral part of our managed IT services. Cloud computing makes it easy to use, upgrade, and maintain your IT system. Our team of experts host your technology, software, and applications, which eliminates the cost of investing in new infrastructure, licensing new software and training new employees.

Strategic Systems – A Division of CEI’ cloud solutions are tailor-made for and grow with your business. These services are also affordable and allow your information to be accessed on-the-go, from any internet-connected device. Our cloud solutions experts use the power of your office’s intranet and internet to increase efficiency and streamline communication, collaboration, and teamwork.

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Contact Us for Managed IT Services For Your Raleigh Business

A modern, well-organized IT strategy can mean the difference between a secure computer network and all of your data being put at risk. Strategic Systems – A Division of CEI provides companies in the Raleigh-Durham area with the managed IT services they need to get ahead in business without the costs associated with an in-house IT department. From cloud computing to VOIP and network security, we give you peace of mind when it comes to your technology.

Strategic Systems – A Division of CEI is proud to provide the best managed IT services to the Triangle, including Raleigh, Apex, Cary, Chapel-Hill, Clayton, Durham, Garner, Greensboro, Holly Springs, Knightdale, Morrisville, Sanford, Smithfield, and Wake Forest.

Call us at (919) 783-1410 or fill out our online contact form to learn how our managed IT services can help make your business more secure and efficient!