Managed IT Services in Garner
What happens when a businesses server goes down, a virus is downloaded, or crucial software needed to run payments is not working? You’re missing out on productivity which cuts into your profits while you try and look for a solution.
Fortunately, there’s a solution. Strategic Systems – A Division of CEI partners with small and medium-sized businesses around Garner, equipping them with the managed IT services to keep the tech aspects of their business operating smoothly. Plans are able to be scaled to fit your budget and need when there’s a problem, you also get the monitoring and preventative upkeep that keeps your data safe and secure and your applications, networks, and servers working properly. Our services include:
Our Garner Managed IT Services
With an innovative and effective approach to your IT solutions, we offer customized plans that work for any budget and need, while our wide net of resources allow us to offer extensive and comprehensive services, including:
Complete Monitoring and Support:
- 24/7 Monitoring for Your Computers, Networks, and Servers
- 24/7 Help Desk Support and Troubleshooting for Hardware, Software, and Core Applications (Microsoft, Adobe)
- Network Connectivity Support
- Malware and Virus Cleaning
- Critical Services Monitoring
- Password Resets
- Custom Monitor Development
- Hosted Email Administration
- Wi-Fi Client Setup
- ISP Vendor Management
- Network Operations Center (NOC)
Convenient Client Communication:
- Defined Service Agreements
- Flexible Alert Notification Options
- Ticket Tracking Portal
- Asset Reporting
- Monthly Summary Reporting
Business Backup and Disaster Recovery
As a managed IT service company, we have seen what can happen when a business faces a disaster that causes them to lose all their data. From ransomware that locks up all their files to power outages that fry hard drives, we know how damaging it can be to a business without a backup and disaster recovery solution.
That’s why we offer our clients Datto. It’s the only cloud platform solution that was created specifically to get businesses back in action fast, We use data deduplication to create a compressed mirror of your business so that in the event you lose data, whether through a simple server outage or a major disaster, you can access your business applications, files, and even your entire office setup in a short time. Our backup and data recovery eliminates long stretches of downtime which destroys productivity and profits and gets you up and running fast!
Cloud Solutions in Garner
Cloud computing through our managed IT business makes it easy to keep your technology up-to-date and operating efficiently. Our team of certified IT professionals host your applications and software, so you don’t need to worry about having to invest in expensive new data centers and other infrastructure as your business grows or update your software and try and train your team on how to use it. Cloud solutions are browser-based, so as long as you have a solid internet connection, you can access the applications you need to get your job done from anywhere or at anytime.
Benefits of Strategic Systems – A Division of CEI’ Cloud Solutions:
- Scale your existing technology as your business grows
- Tailor-made solutions for your business’s needs
- Access your work whenever and wherever there’s wi-fi
- Affordable technology saves your business money.
Network Security for Small Businesses
Small businesses are especially vulnerable to malware, data breaches, and cyber attacks that can be catastrophic due to loss of data and loss of customer trust. Yet we see small businesses in Garner everyday without the proper network security because they think it’s either too complicated or cost-prohibitive.
We understand that effective network security is a major priority in managed IT services, and to provide that for our customers, we use WatchGuard managed network security tools. This suite of security measures are customizable for every business and allow us to protect companies from numerous threats, including SQL injections, unsecure wifi, malware, and phishing attacks.
Benefits of Strategic Systems – A Division of CEI Managed Network Security:
- 24/7 Network Monitoring
- 24/7 Security Alerts
- Firewall/VPN to Block Unauthorized Access
- One Convenient Security Solution
- Security Subscription Services:
- Security Policy Development and Management
- Vulnerability Checks
- Remote Help Desk Support
- Telecommunications Monitoring And Management
- Compliance Assessment for Commerce, Healthcare, and Business Regulations.
VOIP Options for Your Business
Voice Over Internet Protocol (VOIP) allows you to broaden your options regarding communication as in today’s world, business communication doesn’t just take place over email and landlines. Instead, with Unified Communications & Collaboration, we can provide an all-inclusive, enterprise-class communication solutions that offers the most convenient, modern communication methods of internet-based telephony.
Benefits of Our VOIP Systems:
- Call Control and Multimodal Communications
- Status Awareness
- Instant Messaging
- Unified Messaging
- Video and Audio Conference Calls
- Team and Customer Collaboration Tools
IT Consulting in Garner
Strategic Systems – A Division of CEI is not only here to provide managed IT services, we also want to help you through decision making processes as your tech needs change over time. Our IT consultants will work with you to make the right decisions for your business while our engineers can show you how to implement these changes efficiently and with minimal inconvenience to your business.
Contact Us for Comprehensive Managed IT Services in Garner
Strategic Systems – A Division of CEI is here to help you! Since 1992, we’ve served the area with managed IT services that give you a cost-effective way to maintain your connectivity and security. Contact us today at (919) 783-1410 or fill out the contact form below to get started!
Strategic Systems – A Division of CEI proudly offers our IT solutions to businesses in Raleigh, Apex, Cary, Chapel-Hill, Clayton, Durham, Garner, Greensboro, Holly Springs, Knightdale, Morrisville, Sanford, Smithfield, and Wake Forest.