Garner Managed IT Services

Our Garner Managed IT Services

With an innovative and effective approach to your IT solutions, we offer customized plans that work for any budget and need, while our wide net of resources allow us to offer extensive and comprehensive services, including:

Complete Monitoring and Support:

• 24/7 Monitoring for Your Computers, Networks, and Servers
• 24/7 Help Desk Support and Troubleshooting for Hardware, Software, and Core Applications (Microsoft, Adobe)
• Network Connectivity Support
• Malware and Virus Cleaning
• Critical Services Monitoring
• Password Resets
• Custom Monitor Development

IT Administration:

• Hosted Email Administration
• Wi-Fi Client Setup
• ISP Vendor Management
• Network Operations Center (NOC)

Convenient Client Communication:

• Defined Service Agreements
• Flexible Alert Notification Options
• Ticket Tracking Portal
• Asset Reporting
• Monthly Summary Reporting

Business Backup and Disaster Recovery

As a managed IT service company, we have seen what can happen when a business faces a disaster that causes them to lose all their data. From ransomware that locks up all their files to power outages that fry hard drives, we know how damaging it can be to a business without a backup and disaster recovery solution.

That’s why we offer our clients Datto. It’s the only cloud platform solution that was created specifically to get businesses back in action fast, We use data deduplication to create a compressed mirror of your business so that in the event you lose data, whether through a simple server outage or a major disaster, you can access your business applications, files, and even your entire office setup in a short time. Our backup and data recovery eliminates long stretches of downtime which destroys productivity and profits and gets you up and running fast!

Cloud Solutions in Garner

Cloud computing through our managed IT business makes it easy to keep your technology up-to-date and operating efficiently. Our team of certified IT professionals host your applications and software, so you don’t need to worry about having to invest in expensive new data centers and other infrastructure as your business grows or update your software and try and train your team on how to use it. Cloud solutions are browser-based, so as long as you have a solid internet connection, you can access the applications you need to get your job done from anywhere or at anytime.

Benefits of Strategic Systems – A Division of CEI’ Cloud Solutions:

• Scale your existing technology as your business grows
• Tailor-made solutions for your business’s needs
• Access your work whenever and wherever there’s wi-fi
• Affordable technology saves your business money.

Network Security for Small Businesses

Small businesses are especially vulnerable to malware, data breaches, and cyber attacks that can be catastrophic due to loss of data and loss of customer trust. Yet we see small businesses in Garner everyday without the proper network security because they think it’s either too complicated or cost-prohibitive.

We understand that effective network security is a major priority in managed IT services, and to provide that for our customers, we use WatchGuard managed network security tools. This suite of security measures are customizable for every business and allow us to protect companies from numerous threats, including SQL injections, unsecure wifi, malware, and phishing attacks.

Benefits of Strategic Systems – A Division of CEI Managed Network Security:

• 24/7 Network Monitoring
• 24/7 Security Alerts
• Firewall/VPN to Block Unauthorized Access
• One Convenient Security Solution
• Security Subscription Services:
• Security Policy Development and Management
• Vulnerability Checks
• Remote Help Desk Support
• Telecommunications Monitoring And Management
• Compliance Assessment for Commerce, Healthcare, and Business Regulations.

IT Consulting in Garner

Strategic Systems – A Division of CEI is not only here to provide managed IT services, we also want to help you through decision making processes as your tech needs change over time. Our IT consultants will work with you to make the right decisions for your business while our engineers can show you how to implement these changes efficiently and with minimal inconvenience to your business.