Managed IT Services in Durham

Managed IT Services in Durham

• A fully staffed & certified help desk, available 24/7
• 8×5 & 24/7/365 computer, network, and server monitoring
• Network Operations Center – NOC
• Defined service level agreements
• Flexible alert notification options
• Support ticket tracking portal
• Backup management
• Microsoft and 3rd party vulnerability patching
• Antivirus management
• Spyware, malware, and critical services monitoring
• Asset and monthly summary reporting
• Proven methodology and dedicated resources

Backup & Disaster Recovery Services

Our disaster backup and recovery services defend your business from power outages, server crashes, and viruses. Strategic Systems protects Durham clients with Datto, a backup and disaster recovery-as-a-service cloud platform built with business continuity in mind. We know downtime can be costly to a business and with Strategic Systems – A Division of CEI and Datto, downtime isn’t a worry anymore.

We start the backup process by creating a fully deduplicated mirror of your business locally and in the cloud so you can easily access and recover files, folders, applications, and servers with just a click. Using our detect-and-protect technology, it is a fast setup that allows you to abandon expensive backup and disaster recovery software, deduplication hardware, applications, plug-ins, and cloud backup services.

A key part of our managed IT services in Durham, our disaster and recovery systems allow you to access your data if disaster strikes, keeping your business moving.

Cloud Computing Solutions in Durham

Cloud computing is an integral part of our managed IT services and make it easy to use, upgrade, and maintain your IT system. Our team of experts host your technology, software, and applications, eliminating the cost of investing in new infrastructure, licensing new software and training new employees.

Strategic Systems – A Division of CEI’ cloud solutions are scalable, tailor-made for your business, affordable, and allow your information to be accessed on-the-go. Our cloud solutions experts utilize the power of your office intranet and internet to increase efficiency, improve communication, inspire collaboration, and streamline teamwork.

Network Security Managed IT Services

Managing your network security can be difficult and even the most stable systems can develop problems. We work to prevent these problems, and solve them when they arise, with the power of WatchGuard managed network security. Strategic Systems – A Division of CEI and WatchGuard gives you scalable, innovative network security solutions.

Some of the features of our network security managed IT services include:

• Centralized management
• Firewall/VPN
• Security subscription services
• Security policy development and management
• Security vulnerability scans
• Remote help desk support
• Backup and recovery
• Patch management
• 24/7 network monitoring
• 24/7 security alerts
• Compliance assessment
• Telecommunications monitoring and management

Durham IT Consulting Services

The experts at Strategic Systems – A Division of CEI know how to make technology work for your business. We have been providing IT consulting and solutions to the Raleigh-Durham area for over 25 years and in that time, we have learned how to provide the best solutions to enhance your business operations.

Staying relevant in an ever-changing tech world requires evolving and adopting new technologies. Let Strategic Systems – A Division of CEI guide you when it comes to making these decisions.