CEI – The Digital Office has been locally owned and operated in the Triangle for over six decades. Our focus on providing state of the art digital solutions has propelled our organization as the “go to” for technology innovation in the Raleigh/Durham area.
One step that we proactively took in positioning CEI and our clients for the future was the acquisition of Strategic Systems (a Division of CEI) in 2015. Our team of professionals realized that the business environment that we operated in was changing rapidly and that IT solutions were going to be paramount for our partners’ success. From office equipment to managed IT services you can count on CEI and Strategic Systems to provide leading edge technology with unrivaled customer service. We believe that what makes CEI and Strategic Systems great is simple – our team. From our newest team member to our most tenured veteran, we take pride in working together as a cohesive unit. We love what we do, and it’s contagious. We work diligently as a group to ensure that our clients receive a customer experience unlike any other. As a locally owned business, our reputation in the community is built on your satisfaction. We appreciate the opportunity to earn your business. You can rest assured that in choosing CEI and Strategic Systems, you get a team of professionals dedicated to providing you with the best possible products, solutions and service.
One of the Best Places to Work in 2020!
Our positive reputation has garnered even more attention…we’re incredibly proud to win the Triangle Business Journal’s Best Places To Work in 2020 award!
We strive to create positive experiences for both our clients and employees and are committed to supporting all members of our team. Some pillars of our work environment include community, teamwork, laughter and lifting each other up to reach our goals. We’d like to sincerely thank our dedicated, hardworking team for all they do.
Service Statement: Client satisfaction is paramount with our organization; we are laser focused on making certain that when you interact with our service team that it’s an experience unlike any other. Our service department undergoes rigorous training from day one and continues this process throughout their career. We have invested in multiple corporate trainers so that we always have experts on site to address any service challenges which may arise. Their knowledge in educating our technicians is second to none and guarantees your organization a safe, secure and productive workflow.
Department Tenure: We’re proud of have been serving the Raleigh/Durham area for over 60 years. Our team members are dedicated to our industry and it shows!
- Management – combined years of experience, 150; average of 18.75 years with our company
- Sales Department – combined years of experience, 103; average of 12.8 years with our company
- Service Department – combined years of experience, 235; average of 13 years with our company
- Administration & Warehouse Support Staff – combined years of experience 51; average of 4 years with our company
- IT Support – combined years of experience 98; average of 14 years with our company
Mission Statement: CEI – The Digital Office and Strategic Systems, a division of CEI, are dedicated to being the leader in business technology solutions in the Triangle. We view ourselves as partners with our valued team members, clients, and community; striving to provide unparalleled customer service and satisfaction. By combining a creative work environment of dedicated professionals with innovative customer facing solutions we enhance our customer’s document management, business continuity, and overall organizational workflow.
Our Services: CEI – The Digital Office provides office technology solutions to the Triangle area. From copiers and printers, to wide-format plotters and production print equipment, we have the right technology to support your business’s document workflow. With the acquisition of Strategic Systems we are positioned to offer our customers managed IT services, back-up and disaster recovery services, as well as hardware procurement and cloud computing solutions.