Strategic Systems, the IT Division of CEI, is proud to offer your business the best in IT Solutions and Products. Check out our new offerings below!
CEI is locally owned and operated and has provided innovative technology and award-winning service to the Triangle and surrounding areas for over 60 years. We are dedicated to making your organization's document workflow as seamless as possible. Our expertise in copier systems, printers, managed network services, and printer fleet management allows our clients to concentrate on their business while CEI’s experienced team of professionals handles the backend workflow.
We are a service-focused organization: all service calls, supply requests, and contract questions are handled by our friendly, experienced administrative personnel. We go the extra mile to ensure that all of our field service technicians are factory trained and certified.
Bottom line, our goal is to provide you with the highest level of technical support to ensure your total satisfaction.
“ What makes CEI great is simple – our team. From our newest team member to our most tenured veteran, we take pride in working together as a cohesive unit. We love what we do, and it’s contagious. We work diligently as a group to ensure that our clients receive a customer experience unlike any other. As a locally owned business, our reputation in the community is built on your satisfaction. We appreciate the opportunity to earn your business. You can rest assured that in choosing CEI, you get a team of professionals dedicated to providing you with the best possible products, solutions and service. ”
For over 5 years we have worked with CEI. Our system is fast, efficient and serves more than all our basic needs. Years after we got our system, our sales rep is still immediately on the spot with any questions we have or help we may need. Service and technical support always have an extremely fast response time. Thanks to CEI, it is a relief to know we never have to worry about being down when it comes to our printing and copying needs.
Perfect service – CEI takes excellent care of our copier, printer and fax business needs. We have remained a loyal CEI customer for 16 years because of this. We are very grateful that a talented technician arrives promptly each time we call for repairs or service. We can confidently recommend CEI as a solid and reliable service provider, and expert in their field.
The Carolina Mudcats have worked with CEI for over twenty years; obviously we have had a great experience with this company. We could not be happier with CEI. The professionalism of everyone that works there is top notch. From the Ownership of the company, the Business Development staff, and Maintenance team, they are extremely friendly, knowledgeable, and always asking what is best for our office needs. The Carolina Mudcats value, and trust in CEI’s expertise, and appreciate the comfortable relationship, they are always quick to respond to our changing needs.
“CEI is a wonderful and professional company with the utmost attention to customer service and care. I had the pleasure of touring the facility and I was so impressed by their operations. I recommend any business or organization to use them for digital office needs!”
“We absolutely love our new Konica Minolta Copiers and the excellent service we received from CEI and especially our Sales Rep, Tom Snow. They went above and beyond to provide onsite support during the delivery and setup and training of our staff. The new badge swipe option is such a great time saver. We could not be more pleased dealing with Tom and the folks at CEI who put in the time to understand our needs, match us with the right equipment and deliver on their promises. Great Company!”
“Looking for a printer for your business? HANDS DOWN best customer service out there! I always have a point of contact at CEI and as a result, I am taken care of immediately ever time. Call me if you need a referral because I am never at loss when it comes to my printer.”
“My company, Micro Epsilon, has worked with CEI for over 11 years, and I personally have been working with Yolanda Hawkins for about six years. I always receive impeccable customer service from Yolanda and every person that I interact with at CEI. It is so simple to re-order supplies and to schedule service. Service response times are normally within one business day, and CEI always tries to accommodate any emergency requests. If I have a copier question or issue, I always call CEI!”
“Strategic Systems – A Division of CEI has helped my business for the past 3 years with IT support when we needed it most. They are thorough, professional, and always there 24/7 to provide stability, security, and reliability to meet our technical needs. We are truly comfortable knowing we have Strategic on our side to protect and monitor our business operations.” Ryan, Raleigh N.C
“This is a great company to work with! Awesome people who provide a valuable service. Highly recommended for managed print services.”
“CEI’s Strategic Systems – A Division of CEI came onboard to rework our entire IT infrastructure. We’ve been completely impressed with their extensive knowledge, expertise, professionalism, and passion for improving and rebuilding our information systems infrastructure. Strategic’ s technical support staff assisted us in upgrading our phone system, moving our data backup to the cloud for disaster recovery and provided 24/7 help desk support for our user community and our servers, all within a HIPAA Compliant framework.”– Ryan Couch, NC Dental Society
Loves country music and Aruba; proud mom of 4 children and 2 golden retrievers; Official “Queen of Sales” for CEI; and a former baton twirler in high school that competed with fire.
10th generation North Carolinian; loves to travel taking photos, learning history, and seeing art/architecture/natural wonders; married to his beautiful wife Melissa and their amazing daughter Harper (2014) and son Ward (2016).
Doting father of a beautiful teenage daughter; attributes success to his wife, Ellie; Avid gardener who overbuys plants at Logan’s each year; Loves duck hunting so much that he may answer his phone with a duck call.
NC native and Appalachian State University Alum; when not volunteering in the community with CEI enjoys playing tennis, golfing and running; proud father and husband with a passion for competitive family game night.
Raleigh native and App State grad; proud father of three including a set of twins (and one cat); huge UNC basketball fan; lead singer and harmonica for The Live Oaks, a local acoustic duo; current world record holder for fastest time changing from work clothes into pajamas.
Raised in South Jersey; alumnus of NC State; proud father of his son, Levi; enthusiastic supporter the Triangle’s music scene; a bluegrass music aficionado and can pick the mandolin, guitar, and banjo; enjoys summer trips to the Carolina Beaches and the Jersey Shore.
Self-proclaimed, crazy dog mom; Native North Carolinian and resident of the Triangle – born and raised in Cary; Aspiring world traveler and has visited seven different countries.
Enjoys the quiet country life, working outdoors, and a good fishing trip; supporter of the Wolfpack thru good & bad times; lives with his wife Jenny, and their dog (Biscuit) which take up most of his free time!
WCU grad and avid outdoorsman; Company man for the past 2 decades; Resident chalkboard artist.
Proud dad of Rocky, his 110-pound German Shepherd; No stranger to being under the knife with three knee surgeries by age 20; Boasts his ability to cook Minute Rice in 58 seconds.
Proud supporter of local Triangle non-profits, arts, and sports teams; Favorite movie is Transformers – having seen all movies at least five times; Loves all digital office technology and a good corny tweet!
You are a team player with an All for One, One for All attitude. You are passionate about your work and earning your success. You love to laugh, work hard, play hard, and give back to the community.
In 2016 we established our CEI Serves program in which we allow our team to dedicate working hours to the local non-profit organizations they are most passionate about. Our team has spent countless hours with the good people at Gigi's Playhouse, serving the community through the SPCA of Wake County, Me Fine, and even started our own fundraiser Wrap it in Red. The Triangle has supported CEI for over 60 years, and we are proud to give back.Learn More